{"id":1405,"date":"2021-08-25T13:41:24","date_gmt":"2021-08-25T13:41:24","guid":{"rendered":"https:\/\/www.deltainformatica.ch\/managed-it-service\/"},"modified":"2022-09-09T15:24:13","modified_gmt":"2022-09-09T15:24:13","slug":"managed-it-service","status":"publish","type":"page","link":"https:\/\/www.deltainformatica.ch\/en\/ict\/managed-it-service\/","title":{"rendered":"Managed IT Service"},"content":{"rendered":"<section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1594221998998 pofo-stretch-content vc_row-no-padding vc_row-o-content-bottom vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid  vc_custom_1653914647270 vc_row-has-fill cover-background bg-position-center-center wow fadeIn pofo-inner-row-responsive-69e7b13a0b932\" style=\"min-height: 362px;\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid titleMainCont vc_custom_1594297942879 pofo-inner-row-responsive-69e7b13a0ba57\"><div class=\"wpb_column vc_column_container vc_col-has-fill titleMain vc_col-sm-12 vc_col-lg-6 vc_col-md-6 vc_col-xs-12 wow fadeInUp text-center md-text-center sm-text-center xs-text-center display-inline-block md-display-inline-block sm-display-block xs-display-block pofo-column-responsive-69e7b13a0bb47\" data-wow-delay= 300ms><div class=\"vc_column-inner vc_custom_1594297984225\"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h1>MANAGED IT SERVICE<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1594298096314 pofo-stretch-content pofo-stretch-row-container vc_row-o-content-middle vc_row-flex pofo-row-responsive-69e7b13a0bcfa\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 vc_col-md-6 vc_col-xs-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;1079&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;]<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 vc_col-md-6 vc_col-xs-12 pofo-column-responsive-69e7b13a0be64\"><div class=\"vc_column-inner vc_custom_1594300127524\"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p>Delta Informatica SA provides ICT services for deployment, support &amp; management of ICT infrastructure.<\/p>\n<\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1629903138641\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h4>Data Center Management<\/h4>\n<\/div><div class=\"last-paragraph-no-margin\"><p>Delta Informatica SA offers compentencies for On-Premises systems, traditional or hyperconverged servers and storage, physical or virtual from the top brends we partner with:<br \/>\nCitrix, Dell, HPE, Fujitsu, Lenovo, Microsoft, Vmware.<\/p>\n<p>We offer on-premises infrastructure maintenance or outsourcing services<br \/>\nThe availability of spare server and storage parts gives customers additional coverage<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid  vc_custom_1629903654806\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h4>Monitoring and Performance Management<\/h4>\n<\/div><div class=\"last-paragraph-no-margin\"><p>Delta Informatica SA offers proactive monitoring solutions and services to its customers.<\/p>\n<ul>\n<li>The solution reduces the risk of inefficiency and downtime<\/li>\n<li>Proactive monitoring with continuous verification of control points that can be associated with active equipment and system services.<\/li>\n<li>Ability to create statistical reports for events and performance on demand<\/li>\n<li>Automatic execution of custom corrective measures via scripts<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid  vc_custom_1629903662073\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h4>Service Desk<\/h4>\n<\/div><div class=\"last-paragraph-no-margin\"><p>Delta Informatica SA provides ITIL-compliant Service Desk service to its customers; customers&#8217; problems are our problems, and our priority is to minimize downtime and mitigate any disruptions.<br \/>\nIncidents and Requests tickets are managed through a platform that allows custom settings for customers&#8217; SLA and reporting needs.<\/p>\n<p>The Service is provided in the following time slot:<\/p>\n<ul>\n<li>Monday to Friday\u00a0from 07.00 a.m. to 11.00 p.m.<\/li>\n<li>Saturdays from 07.00 a.m. to 1.00 p.m.<\/li>\n<li>festive days from 8 a.m. to 6 p.m.<\/li>\n<\/ul>\n<p>Service Desk service is available at: +41 91 640 55 69, or by writing to: <a href=\"mailto:assistenza@deltainformatica.ch\">assistenza@deltainformatica.ch<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid  vc_custom_1629903667921\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h4>24X7 Support<\/h4>\n<\/div><div class=\"last-paragraph-no-margin\"><p>Delta Informatica SA offers its customers the opportunity to subscribe to an extension of the standard support service offered by the Service Desk.<\/p>\n<ul>\n<li>24\u00d77 service level II and III system support<\/li>\n<li>Application monitoring or batch execution service<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1594300231314 vc_row-o-content-middle vc_row-flex pofo-row-responsive-69e7b13a0c8d2\"><div class=\"wpb_column vc_column_container vc_col-sm-6  col-xs-mobile-fullwidth wow fadeIn text-center md-text-center sm-text-center xs-text-center\" data-wow-delay= 300ms><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;371&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;]<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6  col-xs-mobile-fullwidth wow fadeInRight pofo-column-responsive-69e7b13a0ca55\" data-wow-delay= 300ms><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\" vc_custom_1657635587451 last-paragraph-no-margin\"><h2>ARE YOU INTERESTING<br \/>\nIN THIS SERVICE?<\/h2>\n<\/div><div class=\"last-paragraph-no-margin\"><h3>Request a free consultation&#8230;<\/h3>\n<\/div><div class=\"last-paragraph-no-margin\"><p>Call us<\/p>\n<h3>+41(0)91.640.5560<\/h3>\n<\/div>[vc_empty_space height=&#8221;30px&#8221;]<a  href=\"https:\/\/www.deltainformatica.ch\/en\/contacts\/\" target=\"_self\" class=\"btn btnDett01 pofo-button-1 button-style1  btn-dark-gray\" >Contact us<\/a><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"MANAGED IT SERVICE [vc_single_image image=\"1079\" img_size=\"full\" alignment=\"center\"]Delta Informatica SA provides ICT services for deployment, support &amp; management of ICT infrastructure. Data Center Management Delta Informatica SA offers compentencies for On-Premises systems, traditional or hyperconverged servers and storage, physical or virtual from the top brends we partner with: Citrix, Dell, HPE, Fujitsu, Lenovo, Microsoft, Vmware. We offer on-premises infrastructure maintenance or outsourcing services The availability of spare server and storage parts gives customers additional coverage Monitoring and Performance Management Delta Informatica SA offers proactive monitoring solutions and services to its customers. The solution reduces the risk of inefficiency and downtime Proactive monitoring with continuous verification of control points that can be associated with active equipment and system services. Ability to create statistical reports for events and performance on demand Automatic execution of custom corrective measures via scripts Service Desk Delta Informatica SA provides ITIL-compliant Service Desk service to its customers; customers' problems are our problems, and our priority is to minimize downtime and mitigate any disruptions. Incidents and Requests tickets are managed through a platform that allows custom settings for customers' SLA and reporting needs. The Service is provided in the following time slot: Monday to Friday\u00a0from 07.00 a.m. to 11.00...","protected":false},"author":3,"featured_media":0,"parent":1410,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1405","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managed IT Service - Delta Informatica<\/title>\n<meta name=\"description\" content=\"Delta Informatica si propone come azienda qualificata nella consulenza, progettazione e realizzazione di progetti informatici.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.deltainformatica.ch\/en\/ict\/managed-it-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managed IT Service - 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